I had an automated internet bill hit, then another ************* bill and an automated amazon student prime bill hit my account. I am now finishing college and trying to pay things off while finding a job to start my career. I used safe for my first job and was a good customer for years, and am now 23. My parents opened my account when I was a kid, starting at maybe 6 or 7 years old. I asked to speak to the resolution specialist and she offered me no assistance either, and just told me to file a police report. The representative then told me I couldnt dispute the claim since 60 days had already passed from that supposed email. I never received any emails from them at all, I was checking daily. The representative stated they sent me an email in October of 2022 saying that my claim had been denied.
#Safe credit union update#
I called them today () to get an update on said claim. I kept my Safe account open though, in hopes that the bank would approve the claim and return my money. I got fed up and transferred all my money to another bank. My claim that was filed was being reviewed for months, and I had heard nothing from Safe (no emails, calls, etc.) regarding this claim. I had my debit card cancelled and received a new card, yet the fraud kept occurring. I reported this to my bank when the incident first occurred on August 8, 2022.
I have had extensive credit card fraud on my debit card from Safe Credit Union-totaling $1,510.
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